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- AI Literacy for Staff (EU AI Act Article 4)
AI Literacy Training for Staff: Supporting EU AI Act Article 4
AI Literacy for Staff (EU AI Act Article 4)
A half-day AI literacy course for staff who use or work alongside AI systems. It builds the practical understanding the EU AI Act calls AI literacy: how AI works, where it helps, its risks and limits, and how to use it responsibly at work.
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- 0.5 days
- Virtual or on-site
- Private team training
Trusted by teams at
Course overview
Article 4 of the EU AI Act, which has applied since 2 February 2025, asks organisations that provide or use AI systems to take measures to build AI literacy among the staff who work with them. It describes AI literacy as the skills, knowledge and understanding to use AI in an informed way and to be aware of its opportunities, risks and possible harms.
This course is designed to be one of those measures. In a focused half day, staff learn how AI tools produce their answers, how to use them productively, how to spot errors and bias, and how to protect personal and confidential information. The content is practical and works for every role, not just technical teams.
For private courses we tailor the examples to the AI tools your organisation actually uses and to your own AI policy. The course is training rather than legal advice. If you need a view on how the Act applies to your organisation, we recommend speaking to a qualified adviser.
Who it's for
- All staff who use AI tools or work alongside AI systems
- Organisations operating in or serving the EU
- HR, L&D and compliance teams planning AI literacy training
What you need before you start
- No prior knowledge required
What you'll learn
What you will be able to do by the end of the course.
- Explain in plain English how AI and generative AI systems work
- Describe the opportunities AI offers in your own role
- Recognise common risks, including errors, bias and misuse
- Protect personal and confidential data when using AI tools
- Know when human review and judgement are required
- Understand the purpose of Article 4 and your organisation's AI policy
Course outline
5 modules across 0.5 days.
1What AI Is and How It Works3 topics+
- AI, machine learning and generative AI explained
- How AI assistants produce answers
- Where AI appears in everyday work tools
2Opportunities at Work3 topics+
- Practical uses across common roles
- Getting good results from AI tools
- Working with AI as an assistant, not an authority
3Risks and Limitations3 topics+
- Errors, invented facts and how to check them
- Bias and fairness
- Security, privacy and confidential data
4Responsible Use3 topics+
- Human oversight and accountability
- Transparency with colleagues and customers
- Applying your organisation's AI policy
5AI Literacy and the EU AI Act3 topics+
- What Article 4 asks of organisations
- How AI literacy fits wider AI governance
- Keeping your knowledge current
Get a quote
Run AI Literacy for Staff (EU AI Act Article 4) for your team
Delivered for your organisation alone, on a date you choose, online or at your offices.
Or call 0333 305 8855
What happens next
- 1We reply with available dates and a price for your team
- 2You pick a date that suits your team — we work around you
- 3We tailor the examples and exercises to the work your team does
- 4We confirm the delivery details and next steps in writing
Booked with a 100% money-back guarantee
Every course we run is covered. Book with confidence — if it isn’t right, you aren’t left out of pocket.
Why Future Savvy
Practical training, backed properly
Rated 4.72/5
From 696 reviews by learners and clients.
Money-back guarantee
A 100% money-back guarantee, for peace of mind.
Up to six learners
Small enough that every delegate gets trainer time on their own work.
Trainers who do the job
Practitioners who use these tools on real work, not career instructors.
Support after the course
Email your trainer when you hit something back at your desk.
What delegates say
Independently verified reviews, alongside quotes collected from delegates after their course.
I had a good experience with this Microsoft Excel training course! Mark the trainer was exceptionally knowledgeable, patient, and engaging, taking the time to explain complex functions and formulas in a way that was easy to understand. The pace of the class was well-managed, and there was plenty of opportunity to ask questions without feeling rushed. I left the session feeling much more confident, efficient, and equipped with time-saving shortcuts. Highly recommended for anyone looking to upgrade their spreadsheet skills!
good value for money, I understood notions that were very not clear to me. Thanks to Mark.
Very good communication and an excellent tutor.
Very happy with Mark's training ethos and training he provided.
Excellent course and really well presented. Starting from basic knowledge the course guided you through step by step and was well paced for all.
Really enjoyed the course. Tutor was knowledgeable, friendly and gave real-world, practical advice to get the most out of the training.
The trainer really tailored the course to our needs, encouraged us to ask questions, and was knowledgeable and really helpful.
The trainer was very patient and did not mind having to explain things a few times to make sure we were all on the same page, was very helpful for someone like myself who sometimes misses details on the first go around
Excellent trainer, the format of the training was fantastic and I got a lot from the course.
This was, by far, one of the best training courses I have had the pleasure of attending. The trainer was extremely knowledgeable and delivered a great course!
This was the first time I have joined an excel course and I found it very informative and very helpful.
I liked how the trainer tailored the training around what our needs and roles are.
A great pace for somebody just starting and never an issue with questions, and always had a good way of answering.
From knowing nothing to what I know now and in less than a day I would highly recommend as it was extremely useful, and has made my understanding of MP a 100x better. Thank you the trainer for the great lesson!
Excellent course, definitely the best 'power' course I have attended. The trainer was enthusiastic about the material and kept it relevant to our needs
The trainer was really knowledgeable and extremely helpful in helping us to build our own reports.
It was very productive as a working session. I learnt a lot.
His careful delivery of the course really made the difference not only in its usefulness but in how well we, as learners, will retain and apply this new information.
Verified reviews are published on our Reviews.io profile, where anyone can read every one of them.
Frequently asked questions
Does this course make our organisation compliant with the EU AI Act?+
The course is designed to support your Article 4 AI literacy measures by training staff. Compliance depends on your organisation's wider approach, and this course is not legal advice.
Who should attend?+
Any member of staff who uses AI tools or works with AI systems. The content is designed for non-technical roles.
Is this relevant to UK organisations?+
Yes, particularly for organisations that operate in or provide AI-enabled services to the EU. The skills are valuable for any organisation using AI.
Can it be tailored to our tools and policy?+
Yes. For private courses we use your approved AI tools and your own AI policy in the examples.
How is the course delivered?+
Live with an instructor, in a virtual classroom or at your offices, as a half-day session.
What should leaders and governance teams take?+
AI Governance and Responsible AI for Business covers policy, risk and oversight in more depth.
