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Master the Art of Management: A Course for New Leaders

Emerging Managers

Step into leadership with confidence. Learn essential management skills in our one-day Emerging Managers course.

  • Virtually Online Or On-Site

  • 1 Days

Course Information

This one-day Emerging Managers course is tailored for individuals stepping into management roles for the first time. It offers practical tools and insights to manage effectively, communicate clearly, and lead with empathy.

Course requirements

No prerequisites required. This course is designed for new or soon-to-be managers looking to enhance their leadership skills.

What you will learn

  • Understand the transition from peer to manager
  • Identify key responsibilities of a manager
  • Overcome common challenges faced by new managers
  • Develop effective communication and delegation strategies
  • Use feedback to foster team development
  • Explore various leadership styles and discover your own
  • Set motivating goals and handle early team conflicts
  • Build emotional intelligence and self-awareness

Course Outline

  • 1
    Transitioning into Management
    • Understanding the Manager’s Role
    • Shifting from Team Member to Leader
    • Common Myths About Management
  • 2
    Key Responsibilities of a Manager
    • What Managers Actually Do
    • Managing Tasks vs. Leading People
    • Balancing Operational and People Management
  • 3
    Early Challenges for New Managers
    • Impostor Syndrome and Confidence
    • Managing Former Peers
    • Establishing Boundaries and Trust
  • 4
    Communication Skills for New Managers
    • Active Listening and Clarity
    • Communicating Expectations
    • One-to-One Conversations and Check-Ins
  • 5
    Delegation Essentials
    • Why Delegation Matters
    • How to Delegate Effectively
    • Matching Tasks to Team Strengths
  • 6
    Giving Feedback and Recognition
    • Types of Feedback: Positive and Constructive
    • Feedback Models (e.g., SBI, BOOST)
    • Creating a Feedback-Friendly Culture
  • 7
    Leadership Styles and Self-Awareness
    • Introduction to Leadership Styles (e.g., situational, coaching, directive)
    • Identifying Your Natural Style
    • Developing Emotional Intelligence
  • 8
    Goal Setting and Motivation
    • Setting SMART Goals
    • Understanding What Motivates People
    • Linking Team Goals to Organisational Objectives
  • 9
    Handling Conflict and Difficult Conversations
    • Early Signs of Conflict
    • Techniques to Approach Difficult Conversations
    • Maintaining a Fair and Respectful Culture
  • 10
    Your Next Steps as an Emerging Manager
    • Building a Personal Development Plan
    • Seeking Mentors and Support

Private courses.

We’ll help you meet your company training needs with instructor-led business skills and IT training courses, or your money back. Take courses in our UK classrooms or online - it’s your choice!

  • Tailored
  • Post Course Support
  • Cost Effective
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