Tips & tricks For Microsoft Excel, Power BI, SQL and more

Traditional reading-and-writing literacy has broadened into digital literacy—the ability to locate, evaluate, create, and communicate information safely and effectively through technology. The article traces this evolution from basic “computer literacy” of the 1990s to today’s multifaceted concept that spans information, media, and AI literacy. Digital skills now underpin social inclusion, workforce readiness, and democratic participation, while gaps in access, competence, and support exacerbate inequality.

360-degree feedback gathers performance insights from an employee’s peers, direct reports, supervisors, and even external stakeholders to give a rounded view of strengths and improvement areas. Effective surveys mix open-ended questions that capture nuanced examples with closed-ended Likert or yes/no items that yield quantifiable data. The real value emerges when results feed into structured debriefs, action plans, and ongoing coaching, turning feedback into measurable professional growth.