Resources

A Business Continuity Plan (BCP) is a proactively crafted blueprint that keeps essential operations running when crises like natural disasters, cyber-attacks, or power outages strike. It protects revenue, customer trust, legal compliance, and long-term viability—critical since up to 60% of businesses without a plan never recover. Because continuity is an ongoing discipline, leadership buy-in, routine drills, and plan updates are vital for embedding a culture of resilience.

Traditional reading-and-writing literacy has broadened into digital literacy—the ability to locate, evaluate, create, and communicate information safely and effectively through technology. The article traces this evolution from basic “computer literacy” of the 1990s to today’s multifaceted concept that spans information, media, and AI literacy. Digital skills now underpin social inclusion, workforce readiness, and democratic participation, while gaps in access, competence, and support exacerbate inequality.

In this guide, we look at how Excel’s AGGREGATE function turns messy, multi-source data into reliable, actionable reports by performing sums, counts, averages, percentiles, and other calculations while automatically ignoring specified errors or hidden rows. Best practices include labelling outputs clearly, testing formulas on small samples, combining AGGREGATE with pivot tables or filters, and using Excel’s error-checking tools to troubleshoot formulas for maximum accuracy and efficiency.

The article explains how businesses can quickly calculate value-added tax in Microsoft Excel using the formula =Net*(1+VAT), where the VAT rate is set with an absolute cell reference for accuracy. It walks through setting up columns for net sales, VAT rate, and gross sales; entering the formula; copying it down multiple rows; and double-checking results. Automating VAT this way streamlines invoicing, enhances financial reporting, and minimizes manual errors.

360-degree feedback gathers performance insights from an employee’s peers, direct reports, supervisors, and even external stakeholders to give a rounded view of strengths and improvement areas. Effective surveys mix open-ended questions that capture nuanced examples with closed-ended Likert or yes/no items that yield quantifiable data. The real value emerges when results feed into structured debriefs, action plans, and ongoing coaching, turning feedback into measurable professional growth.

In this guide, we explore how dirty data—duplicates, inconsistencies, misspellings, extra spaces, and more—undermines analysis and decision-making, making data cleaning a vital first step in Excel. It walks through practical tools like Remove Duplicates, the TRIM function for stray spaces, PROPER/UPPER/LOWER for fixing text case, and Find & Replace for standardising values.

This article provides a step-by-step guide on how to create a histogram in Excel to visualise numerical data distributions. It walks readers through importing data, inserting a histogram, customising the chart, adjusting bin widths, and adding data labels. The guide uses employee age data as an example and highlights how histograms can help identify patterns and outliers.

In this guide, we explain variance as a measure of how widely data points deviate from the mean and shows why understanding this spread is useful for deeper insight and risk assessment. It walks readers through calculating variance in Excel, distinguishing between the VAR.S function for a sample and VAR.P for an entire population, then demonstrates each with a car-sales case study.

This guide explains how compound annual growth rate (CAGR) offers a smoothed view of performance and shows step-by-step ways to calculate it in Excel. It then moves beyond the basic formula, demonstrating how businesses can use CAGR to compare investment returns, project revenue under multiple scenarios, and strengthen corporate forecasting amid economic uncertainty.