- Courses
- Business & Professional Skills
- Emotional Intelligence
Emotional Intelligence Training
Emotional Intelligence
Develop practical emotional intelligence skills to strengthen leadership, workplace relationships, and professional decision-making. Learn to manage emotions, encourage optimism, and create a clear personal vision for career growth.
- 1 day
- Virtual or on-site
- Private team training
Trusted by teams at
Course overview
Emotional intelligence involves using self-awareness and understanding emotions to improve relationships, enhance decision-making, and strengthen leadership in real-world settings. This course takes a practical, science-backed approach to help you manage your emotions, build resilience, and communicate more effectively at work.
Through interactive learning, you will explore how emotions influence behaviour and how to use that insight to cultivate optimism and adaptability in the workplace. The course provides tools and frameworks to help you navigate challenges, communicate with empathy, and align personal values with professional growth.
Who it's for
- Managers and leaders
- HR and people managers
- Customer-facing professionals
What you'll learn
What you will be able to do by the end of the course.
- Recognise the history and foundations of emotional intelligence
- Identify and manage your own emotions in workplace settings
- Improve self-awareness and recognise emotional triggers
- Communicate with empathy to strengthen professional relationships
- Develop optimism and resilience in challenging work situations
- Create a personal vision aligned with professional goals
Course outline
7 modules across 1 day.
1History of Emotional Intelligence1 topics+
- Milestones
2Emotional Intelligence Defined2 topics+
- Definitions and Thoughts
- Making Connections
3EI Blueprint3 topics+
- Identify
- Manage
- Communicate
4Optimism4 topics+
- What is Optimism?
- ABC’s of Optimism
- Pessimism vs. Optimism
- Adversities
5Validating Emotions in Others+
6Understanding Emotions3 topics+
- The Seven Human Emotions
- Positives and Negatives
- The Emotional Map
7Setting Your Personal Vision7 topics+
- Defining Your Principles
- Understanding Your Values
- Considering Your Strengths and Talents
- What’s Standing in Your Way?
- Think in Terms of Relationships
- Creating Your Vision Statement
- Personal Action Plan
Get a quote
Run Emotional Intelligence for your team
Delivered for your organisation alone, on a date you choose, online or at your offices.
Or call 0333 305 8855
What happens next
- 1We reply with available dates and a price for your team
- 2You pick a date that suits your team — we work around you
- 3We tailor the examples and exercises to the work your team does
- 4We confirm the delivery details and next steps in writing
Booked with a 100% money-back guarantee
Every course we run is covered. Book with confidence — if it isn’t right, you aren’t left out of pocket.
Why Future Savvy
Practical training, backed properly
Rated 4.72/5
From 696 reviews by learners and clients.
Money-back guarantee
A 100% money-back guarantee, for peace of mind.
Up to six learners
Small enough that every delegate gets trainer time on their own work.
Trainers who do the job
Practitioners who use these tools on real work, not career instructors.
Support after the course
Email your trainer when you hit something back at your desk.
What delegates say
Independently verified reviews, alongside quotes collected from delegates after their course.
good value for money, I understood notions that were very not clear to me. Thanks to Mark.
Very good communication and an excellent tutor.
Very happy with Mark's training ethos and training he provided.
Excellent course and really well presented. Starting from basic knowledge the course guided you through step by step and was well paced for all.
Really enjoyed the course. Tutor was knowledgeable, friendly and gave real-world, practical advice to get the most out of the training.
Absolutely Fab!! Kept us engaged, patient & informative
The trainer had a great way of keeping the training simple and effective for all levels
The trainer was a great tutor, he helped individuals that were struggling and provided a clear and detailed explanation of all basic areas.
The trainer was superb, touched every area with great detail and was a great person all round.
The training has answered a lot of the questions I had and put me in a much better position to be able to use Power BI as a tool to interpret our data.
The trainer was great at explaining everything he was doing, and you could tell he loves teaching and knows a lot about excel.
Very clear explanations and answers to questions - clearly backed by a lot of knowledge - and an easy ability to take questions on the fly.
The course was really informative — the trainer was really engaging and great to listen to. I learnt a lot that I feel is going to really benefit me in my job going forward.
The trainer was very helpful and knowledgable and explained everything in detail.
Great examples, well presented, would recommend for anyone who needs an introduction to Power Automate.
Brilliant engaging presentation, a lot of new useful information, loved it. Very informative, can't wait to put it to test.
The trainer was a great tutor and great at explaining, clear and concise. I learnt a lot and will look into booking the Advanced course.
I really enjoyed the course and I will be looking to do the intermediate course in the coming months.
Verified reviews are published on our Reviews.io profile, where anyone can read every one of them.
Frequently asked questions
Who should attend this Emotional Intelligence course?+
This course is ideal for managers, HR and people professionals, and anyone in customer-facing roles looking to improve their leadership, decision-making and workplace relationships by developing practical emotional intelligence skills.
What skills will I develop on this course?+
You’ll learn how to better recognise and manage your emotions, enhance self-awareness, communicate with empathy, foster optimism, and create a compelling personal vision for your career.
Is the course suitable for people with no prior training in emotional intelligence?+
Absolutely. This course is designed to be accessible for individuals at all levels of familiarity, providing practical strategies that anyone can apply straight away—no previous knowledge required.
How is the course delivered?+
The course blends interactive discussions, real-world scenarios, and practical exercises to ensure you can confidently apply what you learn in your everyday work.
Will the training help with managing conflict at work?+
Yes, the course includes techniques for understanding and validating emotions—yours and others’—which is instrumental in defusing tension and building constructive relationships.
Does this course cover both personal and leadership development?+
It does. You’ll explore your emotional triggers and learn how emotional intelligence supports resilience, vision, and stronger leadership in professional settings.
Can the course be tailored for my team or organisation?+
Our workshops can be customised to address the specific needs and goals of your team, ensuring maximum relevance and value for your organisation.
