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Microsoft Outlook Advanced Training Courses
Outlook Advanced
Take control of a busy mailbox. This one-day advanced Outlook course shows you how to automate routine email, work with shared mailboxes and delegate access, and run calendars for yourself and others with far less effort.
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- 1 day
- Virtual or on-site
- Private team training
Trusted by teams at
Course overview
Once the basics are second nature, the next gains in Outlook come from making it do the repetitive work for you. This course covers rules, Quick Steps, templates and search folders, so that sorting, filing and routine replies happen in a click or on their own.
The second half of the day is about working with other people's mail and diaries: shared mailboxes, delegate access, sharing calendars at the right level of detail, and scheduling across teams. These are the skills assistants, team leaders and anyone covering a colleague use every week.
You practise every technique on realistic scenarios, and leave with a set of rules and Quick Steps you can rebuild in your own mailbox the same afternoon.
Who it's for
- Experienced Outlook users with high email volume
- Personal and executive assistants managing other people's diaries
- Team leaders who share mailboxes and calendars with their team
What you need before you start
- Confident everyday use of Outlook, or completion of Outlook Introduction
What you'll learn
What you will be able to do by the end of the course.
- Create rules that file, flag and forward email automatically
- Build Quick Steps for multi-step actions you repeat every day
- Save time with templates and Quick Parts for common replies
- Use search folders and advanced search to surface what matters
- Work in shared mailboxes and send on behalf of a team
- Set up delegate access and share calendars at the right permission level
- Manage out-of-office replies, archiving and mailbox size
Course outline
6 modules across 1 day.
1Automating Email with Rules4 topics+
- Create rules from a message and from scratch
- Combine conditions, actions and exceptions
- Run rules on existing mail
- Manage, order and troubleshoot rules
2Quick Steps, Templates and Quick Parts4 topics+
- Use and customise built-in Quick Steps
- Create your own multi-step Quick Steps
- Save and reuse email templates
- Insert reusable text with Quick Parts and My Templates
3Advanced Search and Search Folders3 topics+
- Use search operators to narrow results
- Create search folders for unread, flagged and VIP mail
- Find large items and old attachments
4Shared Mailboxes3 topics+
- Open and work in a shared mailbox
- Send as and send on behalf
- Agree folder and category conventions for a team inbox
5Delegate Access and Calendar Sharing4 topics+
- Grant delegate access to mail and calendar
- Choose the right sharing permission level
- Open and manage another person's calendar
- Schedule across several diaries at once
6Mailbox Management3 topics+
- Set automatic replies inside and outside the organisation
- Use archiving and retention options
- Keep the mailbox within its size limit
Get a quote
Run Outlook Advanced for your team
Delivered for your organisation alone, on a date you choose, online or at your offices.
Or call 0333 305 8855
What happens next
- 1We reply with available dates and a price for your team
- 2You pick a date that suits your team — we work around you
- 3We tailor the examples and exercises to the work your team does
- 4We confirm the delivery details and next steps in writing
Booked with a 100% money-back guarantee
Every course we run is covered. Book with confidence — if it isn’t right, you aren’t left out of pocket.
Why Future Savvy
Practical training, backed properly
Rated 4.72/5
From 696 reviews by learners and clients.
Money-back guarantee
A 100% money-back guarantee, for peace of mind.
Up to six learners
Small enough that every delegate gets trainer time on their own work.
Trainers who do the job
Practitioners who use these tools on real work, not career instructors.
Support after the course
Email your trainer when you hit something back at your desk.
What delegates say
Independently verified reviews, alongside quotes collected from delegates after their course.
I had a good experience with this Microsoft Excel training course! Mark the trainer was exceptionally knowledgeable, patient, and engaging, taking the time to explain complex functions and formulas in a way that was easy to understand. The pace of the class was well-managed, and there was plenty of opportunity to ask questions without feeling rushed. I left the session feeling much more confident, efficient, and equipped with time-saving shortcuts. Highly recommended for anyone looking to upgrade their spreadsheet skills!
good value for money, I understood notions that were very not clear to me. Thanks to Mark.
Very good communication and an excellent tutor.
Very happy with Mark's training ethos and training he provided.
Excellent course and really well presented. Starting from basic knowledge the course guided you through step by step and was well paced for all.
Really enjoyed the course. Tutor was knowledgeable, friendly and gave real-world, practical advice to get the most out of the training.
The trainer really tailored the course to our needs, encouraged us to ask questions, and was knowledgeable and really helpful.
The trainer was very patient and did not mind having to explain things a few times to make sure we were all on the same page, was very helpful for someone like myself who sometimes misses details on the first go around
Excellent trainer, the format of the training was fantastic and I got a lot from the course.
This was, by far, one of the best training courses I have had the pleasure of attending. The trainer was extremely knowledgeable and delivered a great course!
This was the first time I have joined an excel course and I found it very informative and very helpful.
I liked how the trainer tailored the training around what our needs and roles are.
A great pace for somebody just starting and never an issue with questions, and always had a good way of answering.
From knowing nothing to what I know now and in less than a day I would highly recommend as it was extremely useful, and has made my understanding of MP a 100x better. Thank you the trainer for the great lesson!
Excellent course, definitely the best 'power' course I have attended. The trainer was enthusiastic about the material and kept it relevant to our needs
The trainer was really knowledgeable and extremely helpful in helping us to build our own reports.
It was very productive as a working session. I learnt a lot.
His careful delivery of the course really made the difference not only in its usefulness but in how well we, as learners, will retain and apply this new information.
Verified reviews are published on our Reviews.io profile, where anyone can read every one of them.
Frequently asked questions
What do I need to know before attending?+
You should be comfortable sending email, filing messages and booking meetings. If you are not sure, Outlook Introduction covers those foundations.
Is this course useful for assistants who manage other people's diaries?+
Yes. Delegate access, calendar sharing and scheduling across several diaries are a major part of the day.
Will the rules I build work in the new Outlook?+
Yes. Rules and most automation work in both the new Outlook and classic Outlook, and your instructor points out the few differences in where settings live.
How is the course delivered?+
Live with an instructor, in a virtual classroom or at your offices for a private group.
Can the course be tailored to how our team works?+
Yes. For private groups we can focus on your shared mailboxes, naming conventions and meeting patterns.
