Training Needs Analysis Form

A Capabilities-based Assessment (CBA) is a structured process that compares an organisation’s current skills, processes, and technologies with the capabilities it needs to achieve its strategy, highlighting critical gaps. The method involves mapping existing capabilities, rating their maturity against strategic targets, conducting gap analysis, and turning findings into an actionable road map. Widely applied in sectors from healthcare to education, CBAs enable data-driven decisions and targeted upskilling that translate directly into greater value.

Traditional reading-and-writing literacy has broadened into digital literacy—the ability to locate, evaluate, create, and communicate information safely and effectively through technology. The article traces this evolution from basic “computer literacy” of the 1990s to today’s multifaceted concept that spans information, media, and AI literacy. Digital skills now underpin social inclusion, workforce readiness, and democratic participation, while gaps in access, competence, and support exacerbate inequality.